12 days ago

Reservations Manager





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11th Dec 2020 23:59


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Be you. At work.

Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning.

Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go.

We are looking to recruit a Reservations Manager to join us at our two Munich Locke Hotels when it’s most exciting, as we prepare to open its doors for the first time in Germany, reporting directly to the Director of Sales and Marketing for Locke Munich.

As Reservations Manager you'll be responsible for;

  • Being the main point of contact for the Locke reservations team in order to align communication, manage resource, support MEWS integration and induct new team members
  • Providing an excellent reservation service to customers and bookers, and be a link for the on-property team between the sales being generated and operational requirements to facilitate them
  • Supporting the proactive cluster sales team in identifying leads and supporting client relationships
  • Influencing and feeding into the commercial strategy for the property and support the on-site teams

Values you’ll share;

  • Courage to question, evolve and be human
  • Curiosity to seek out innovation, change and creativity
  • Confidence to challenge convention and look for better ways to do and be
  • Accountability and the desire to empower those around you
  • Freedom to be yourself at work, just as much as at play
  • Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas
  • Recognition of humanity in yourself and others to learn fast, evolve and grow

In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs.

We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.

About edyn

Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO, Wittenberg and The Moorgate – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere


Are you interested in this role?

Apply now